This privacy notice discloses the privacy practices for . This privacy notice applies solely to information collected by this web site. It will notify you of the following:
What personally identifiable information is collected from you through our web site, how it is used and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.
How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
TERMS & CONDITIONS OF USE
These general Terms and Conditions of Use govern the access to and use of . The access to and use of this website as well as the purchase of products on are based on the assumption that these general Terms and Conditions of Use have been read, understood and accepted by you. Request for further information can be made through our Customer Care or sent to the address: If you need any assistance, go to the Frequently Asked Questions page under Contact Us, where you will find information on orders, shipping, refunds and returning products purchased on , tips and other general information on the services provided by . The access to and use of the website, including display of webpages, downloading product information and making purchases on the website, are carried out by our users exclusively for personal purposes, which should in no way be connected to any trade, business or professional activity. Remember that you will be liable for your use of and its contents. IPNG™ shall not be considered liable for any use of the website and its contents made by its users that is not compliant with the laws and regulations in force, without prejudice to IPNG™ liability for intentional torts and gross negligence. In particular, you will be liable for communicating information or data which is not correct, false or concerning third parties (in the event such third parties have not given their consent) as well as for any improper use of such data or information.
INTELLECTUAL PROPERTY RIGHTS
All content included on this Site, such as works, images, pictures, videos, documents, figures, logos, menus, web pages, graphics, colors, schemes, tools, fonts, designs, diagrams, layouts, methods, processes, functions and software (collectively, “Content”), is the property of IPNG™ and is protected by national and international copyright and other intellectual property laws. You may not reproduce, publish, distribute, display, modify, create derivative work from, or exploit in any way, in whole or in part, the Content without the prior express written consent of IPNG™ as the case may be. IPNG™ shall have the exclusive right to authorize or prohibit in their sole discretion any reproduction, publication, distribution, display, modification, creation of derivative work from, or exploitation in any way of, in whole or in part, the Content. IPNG™ shall have the right, at any time, to claim the authorship of any Content posted on this Site and to object to any use, distortion or other modification of such Content. Please contact IPNG™, to request our consent, at if you are interested in linking the Home page of and other web pages which can be publicly accessible. IPNG™ will grant links to the Website free of charge and on a non-exclusive basis. IPNG™ is entitled to object to certain links to its Website. Any reproduction, publication, distribution, display, modification, creation of derivative work from, or exploitation in any way of, the Content expressly authorized in writing by IPNG™ shall be carried out by you for lawful purposes only and in compliance with all applicable laws.
TERMS & CONDITIONS OF SALE
These Terms and Conditions of Sale (hereinafter, “Ts&Cs”) govern the agreement between the Company IPNG USA, San Diego, CA, USA (“IPNG”) and the customer (“Customer”) formalized through the website (the “Website”) for the purchase of products from IPNG via the Website.
A. PURCHASE PROCESS: Eligibility to Purchase: In order to place an order through the Website, the Customer must be 18 years or older and be the final consumer. Ordering on IPNG online store: To make online purchases from IPNG, you do not need to register. You will find all available collections, items and sizes, a description and the composition of the items that are available in the online store. Click on the product image to zoom in and see all of the details. Placing an order through the Website is as follows: Bag”. -mail with the clicking on the “Complete Order” button, the Customer fully and without any reservation accepts all the sale terms as per the Website. order details. With the exception of circumstances described in Availability of Products and IPNG’s Right to Cancel or Not Accept an Order sections below, this confirmation constitutes acceptance by IPNG of the Order and creates a binding agreement between the Customer and IPNG. the Customer via e-mail. IPNG may change the Terms and Conditions at any time, without prior notice to the Customer. However, IPNG will announce such changes on the Website. Once the Customer has received confirmation of receipt from IPNG for their order, the sale terms applicable to that order will not be changed. Availability of Products: The completion of an order through the Website is subject to the availability of the items. IPNG attempts to guarantee stock of all items sold as “Available” on the website. If the product selected is not in stock, the back order date when it can be available will appear to advise the customer of the estimated delivery time. If the product ordered is not available or there’s no stock of it, the Customer will be informed by e-mail and refunded the amount paid in 30 days of the payment. IPNG’s Right to Cancel or Not Accept an Order: IPNG reserves the right to reject any order as well as cancel or not accept a confirmed order for, amongst others, the following reasons: Please try again later. ble. mpts, to deliver the order at the address provided. If an order is cancelled for any of the above reasons, IPNG will refund (if applicable) the value of the order. Delivery expenses are never refunded, except in certain circumstances.
B. PRICE AND PAYMENT Prices and Currency: The prices listed on the Website do not include Sales Tax (where applicable) and are valid only for orders placed on-line through the Website. These prices may not coincide with those available in other stores that carry IPNG designs throughout the world. Prices are given in US Dollars. Should the Customer change the delivery country while browsing the Website, prices may as of that moment be expressed in a different currency or different amount. IPNG informs that changing the delivery country may have an impact on the price due to the exchange rate or the prices specific for that country. Method of Payment: To pay for the order the Customer may use the following credit or debit cards: Visa, Visa Electron, MasterCard, Discover or American Express and PayPal. The charge will be made upon confirmation of the order. Changes in Price: The prices shown on the Website are subject to change. IPNG reserves the right to change prices without prior notice. However, once the confirmation of receipt of an order is received from IPNG, the price payable for that order will not be changed.
C. TRANSPORT AND DELIVERY Delivery: The deliveries are made from Monday through Friday. No deliveries are made on weekends or on the following Holidays below. Shipping and/or delivery will not be available on the following days: January 1st (New Year’s Day), February 15th (Presidents' Day), March 25th (Good Friday), May 30th (Memorial Day), July 4th (Independence Day), September 5th (Labor Day), November 24th (Thanksgiving Day), November 25th (Day After), December 25th (Christmas Day). Our production warehouse will be closed on: January 1st April 23rd May 1st May 19th July 1 st – 7 th Sep 11 th – 15 th Oct 28 th – 29 th Lead Time: In-stock orders are typically delivered within 3 to 10 business days. We always strive to do our best to meet delivery schedules, However, IPNG cannot guarantee punctuality, all orders are delivered within 30 days from the date of confirmation of receipt of the order, at the latest. Once an order is shipped, the Customer receives an e-mail notification about the expected delivery date. Verification on Receipt: The Customer must verify the state of the packaging upon delivery. If the package is damaged, the Customer must not accept the delivery. The amount of the purchase and the delivery expenses will be refunded to the Customer once the warehouse has processed the return of the products. The delivery must be verified within a reasonable time after receipt. In case no notice of rejection of the products is received within 30 days of delivery, IPNG will consider the Customer to have accepted the delivery. This does not affect the Customer' right to return or exchange any order as set out in Returns, Exchanges, and Cancellations below. Delivery Expenses: Cost of delivery applies to each order. The exact cost for each delivery depend on the shipment size and delivery address.
D. RETURNS, EXCHANGES, AND CANCELLATIONS Return of Non-Conforming Products: The Customer has the right to return defective products or nonconforming products. The Customer has 30 days from the moment of detecting product nonconformity to inform IPNG about the defect or lack of conformity and to return the product to IPNG. If the Customer returns a product because it is defective or non-conforming and the return is approved, IPNG will refund the value of the product and the delivery expenses, as well as the direct costs involved in the return, within thirty (30) days of IPNG’s receipt of the returned product. The above is notwithstanding the Customer' rights as a consumer under mandatory consumer protection law. Return of Products for Any Reason (Right of Withdrawal): If the Customer is not satisfied for any reason with the products purchased, he/she will have 30 calendar days from the delivery date to return the product with no need for an explanation of any kind. The Customer may return the purchased product, provided that: • The product has not been washed or used in any way (other than reasonable wear and tear • The product is complete (two pieces forming an outfit must be returned together). The product(s) must be returned and the Customer must assume the expenses of this return. The products are to be returned with their original packaging and labelling, together with the applicable Returns Note. Upon satisfactory inspection of the returned goods, IPNG will refund the price of the product within thirty (30) days of receiving the order cancellation and product return notification from the Customer. The delivery expenses are never refunded (except in case of incorrect or defective items); the Customer will also have to pay for the return expenses. Product Exchange: To obtain a product in another color or size, the Customer must return the original item and place a new order through the IPNG Website. Return of Gifts: To return a product received as a gift, the Customer is asked to contact the purchaser and ask him/her to follow the return procedure. The refund will be made in the original payment method or IPNG can issue to the Customer a merchandise credit for that amount. Information on Refunds: The refund will be made in the same manner as the original payment. IPNG will not make the refund until receiving the returned product and verifying the condition of the product in the warehouse. Once the condition of the returned product has been verified, the Customer will be refunded the relevant amount within thirty (30) days of receipt of the returned product at IPNG.
E. CONDITIONS APPLICABLE TO PROMOTIONAL CODES (DISCOUNTS)
E-1. When promotional codes are used according to their terms and conditions, they are applied for a single discount on a purchase of a single product or a discount on an order for the time indicated by the promotional code.
E-2. Promotional codes are personal and may not be transferred. They may only be used for purchases on the Website. The Customer may not sell, exchange, or assign the promotional code. The promotional code may not be uploaded or disclosed through websites or other media making public offers, gifts, sales, or exchanges. Promotional codes may not be used for commercial purposes.
E-3. Only one promotional code can be used per product and per order. Promotional codes may not be combined with any other special offer or promotion.
E-4. Promotional codes may not be exchanged for money.
E-5. IPNG is under no obligation to reissue or refund promotional codes. However, if IPNG decides at its own discretion to reissue or refund promotional codes, the Customer' promotional code would be from examining and/or trying on the product). needed to do so. Thus the Customer is asked to always keep a copy of the promotional code, without which it cannot be reissued or refunded if lost.
E-6. IPNG reserves the right to void a promotional code immediately if it suspects that it is being used in violation of any of the above conditions or in any other improper manner or if it has reasonable grounds for voiding it.
F. VALIDITY OF OFFERS (“SALES IN PROMOTION”) The promotional offers shown on the Website to increase the sales of certain products are valid only while they appear on the Website, unless otherwise specified thereon.
G-1. These Sale Terms set out the full extent of IPNG´s obligations and liabilities in respect of the supply of the products. There are no warranties, conditions or other terms that are binding on IPNG except as expressly stated in the Terms and Conditions of Sale.
G-2. Subject to clause G-3, the maximum aggregate liability of either party to the other on all claims of any kind under or related to these Ts&Cs, whether in contract, warranty, condition, tort, strict liability, statute, or otherwise, shall be limited to the amount paid to IPNG for the product in question.
G-3. Subject to clause G-4, in no event, whether as a result of breach of contract, warranty, condition, tort, strict liability, statute or otherwise shall either party be liable to the other for any special, consequential, incidental, or indirect damages.
G-4. Nothing in these Ts&Cs shall limit or exclude IPNG’s liability for (i) death or personal injury caused by IPNG’s negligence, (ii) fraud, (iii) any breach of the obligations implied by applicable compulsory national laws or (iv) any liability which cannot be excluded by law.
H. APPLICABLE LEGISLATION Purchases made through the IPNG Website and under these Ts&Cs are subject to US law.
I. CONTACT IPNG For any questions or concerns with respect to an order, the Customer may contact IPNG: • Call at 1-619- 540-7004 from Monday to Friday from 9:00 AM to 6:00 PM (PST) (except public holidays) • Through the Contact Us section of the Website • By e-mail, addressing a message to